Testimonials

From: (Private)
Sent: Friday, September 26, 2008 9:00 AM
To: Wes Rehfeld
Subject: RE: hello


Wes -
I've been surfing the RV boards for a few years now and all I ever read was negative things about the RV dealers, sales reps, service dept, parts, etc....
In the RV communtiy word spreads of good experiences and bad experiences and it's good to know that someone actually cares. Just to make your Friday that much better here are some posts Rv'ers have been posting about you:
 
  • "Wes responded quickly, answered my questions and the transaction went smoothly - highly recommend giving him a call. Price wise he was competitive on the part but shipping from CA to NJ can get expensive".
  • "instead I took the advice of a few of you here and emailed Wes @ Giant. He got right back to me within the hour. He had me check a few things and said the pump could be covered under warranty. I got some info off the pump and he called the manufacturer. He got my pump covered under warranty, I was blown away. I was prepared to drop a few hundred bucks, but he saved the day. The guy is a freaking miracle worker.
    Despite the fact my warranty work is null and void, it is a bit comforting to know we have someone like him to help us out. I know a lot of people hate the whole giant rv name or whatever, but this guy deserves some respect".
  • "Wes got me what I needed and shipped to my local Giant Rv.... in 2 days!!!
  • Wes is at the Montclair store, he was great, very attentive and on the ball. He even sent the stuff I needed down to the Irvine store for me to pick up, no charge. I even picked up a couple soon to be collector's item WW t-shirt and sweat shirt at 50% off. You can also talk to Jeremy at Irvine as well. They are making extra effort to find the OEM of all the stuff and source it themselves.
  • I just wanted to thank you guys for turning me onto Wes @ Giant. He had the lites in stock and had plenty of Warrior clothing to choose from. Anything I need I am going to him from now on. He also had some rocker chairs on a blow out sale, I think I mite go back this weekend and pick those up.
  • Wes from Giant RV responded within a couple hours and my new part is on the way. Thumbs up to him for great service.

    A good reputation like this will go along way...

    regards,

    Mario

From: (Private)
Sent: Tuesday, September 23, 2008 2:17 PM
To: Wes Rehfeld

Subject: RE: FK1900 Bearing and Seals...

Wes, thanks.

I will check out the gauge and wires etc, then order what I need later from you.

If you ever get a catalog I'd love to know what else I could order from you for our toyhauler in the future. I don't expect a discount or anything but I really appreciate it this time and will order more from you soon.

Just let me know what the total was when you get it so I can subtract from our books.

Thanks,

Jon


From: (Private)
Sent: Friday, September 05, 2008 10:16 AM
To: Wes Rehfeld
Subject: holding tank!!

Hey Wes, I just got the tank and everything is way better than I could have hoped!!!. You just made my wife really happy, and I don't say that to a lot of guys, or women either for that matter. Thank you. zach

 


 

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